Our Story

Our Mission
To create and promote lasting relationships through quality craftsmanship and unsurpassed customer service.

New West Designs has been providing quality Design and installation services for almost three decades, working with the new home builder as well as the commercial contractor. We believe customer service is the backbone of any successful company. We also realize that quality craftsmanship and customer service are the keys to satisfied homeowners.


New West Designs has built its reputation of delivering the highest level of customer service in the industry, through near zero defects at the builder walk through. This is accomplished by performing two walks on-site and a final walk after flooring completion.​ Quality customer service is provided by our office and administrative staff, by prompt responses, and our field supervisors through their commitment and daily site visits.


New West Designs has one of the most experienced staff in the industry today. Having a staff and crews with this level of experience, we can’t help but make your team even more successful.


New West Designs is respected for sterling leadership and accountability focusing on operational excellence in everything we do. We accomplish this by continually responding to ever changing market conditions without losing focus on service. Our practices are honest, our conduct is ethical and we are respected throughout the industry.

Meet the Team

Randy Raus
Michelle Smith
Vice President Operations
Betty Shinn-Mierop
Vice President Business Development and Marketing
Tina Villa
Vice President of Builder Relations
Mike Vogts
Director of Field Operations - Floor Covering
Mindy Sutterfield
Director of Project Coordinators
Mina Barragan
Accounting Manager
Michele Neske
Production/Processing Manager
Diane Frankovich
New West Tile Manager
Steve Shaw
New West Tile - Senior Estimator
Johnny Day
New West Tile - Field Manager 
Tricia Hoffman
Michelle McCormick